When a country declares a state of emergency, the economy slows down. Most stores are forc to close, and people tend to focus only on the essentials, leaving other products and services for later. Field services are usually consider essential, but if this is not the case for your company, this does not mean that you have to give up.
One of the standard marketing
Tools for building customer loyalty is to use special offers, rewards programs, discount coupons or freebies of some kind. So in these uncertain economic times and low purchasing power, you probably ne to step up your game and offer your customers even better deals.
This is precisely the most difficult time to maintain customer loyalty. But it is also the perfect time for your field service business to show that it is more than just a company – that you actually have a heart and care about your customers.
If people are worri about their jobs, their money, their savings… make things a little easier for them with small touches. For example, if you already have a rewards program in place, you could offer extra points, or extend the period in which they can reem them for gifts. Customers will naturally prefer a company that cares about them. In fact, 76% of customers expe iran telegram data ct companies to understand their nes and expectations, so don’t let them down!
Worry and take care of your client
When we’re not in a pandemic, companies can get by with rewards, points programs and other standard strategies to maintain customer loyalty. But extra segments in your facebook accountadvantages ordinary times like these of the coronavirus require special measures.
In addition to caring about your own customers, it bw lists s a good idea to show concern for the community as well. You can find examples of this in other areas of business: for example, some restaurants provide free meals to hospital workers; some stores open longer than usual, to serve more people; and many, many businesses give free gloves and hand sanitizer to their customers.