Every improvement and new feature is made with our users in mind and how to help them simplify their work . At the same time, we know that we must not only make sure that the tool is effective, but also that it is easy to use, user-friendly and really intuitive .
We’re sure you’ll love many of the changes we’ve made, but we’re only human and can make mistakes, too. So, we’re digging into the items you think we could improve . Ready? Find out what our respondents said!
How easy do you find Doppler to use?
We optimized the app to make it suitable for everyone, without complications, obstacles or difficult processes . And the statistics prove that we have succeeded!
But there is another reason to celebrate twice: we have greatl updated 2024 mobile phone number data y improved the results of our 2014 survey in this regard! Now, let’s keep working to reach 100% positive responses. In the meantime, check out the rest of the percentages.
Survey 1
Another point where we have improved
A to last year! We are really happy and grateful that the experience with our tool is so positive , that our users have no doubts about recommending it to their friends and acquaintances.
Very useful, easy to use, practical and effective, intuitive and didactic were some of the most frequently used words when justifying the answer. The results? Below!
Survey 2
What did they say about our Team and Help Center?
One of the main assets of our tool is the human team that makes it up. And among them, we highlight the members of Customer Service who work tirelessly to transform each question into learning.
In this section, we surveyed our community’s experience when contacting them and what they thought of our comprehensive Help Center . Find out the answers!
How would you rate the service provided by our Customer Service team?
Congratulations to Sebastián, Claudio, Noelia, Ricardo and Nacho! We are well aware of the excellent service and willingness they have when it comes to helping our clients and users.
We always say that our team’s personalized, bilingual and multichannel support is what turkey data sets us apart from other Email Marketing companies . And the numbers prove it!
survey 3
Can you find the information you need in our Help Center?
It seems that the motto “Find all the answers to your Email Marketi will be able to create shared albums ng questions” was not wrong. An incredible number of respondents are more than happy with our Help Center.