Our top seller is shaking. It is struggling to get back to the sales level it was at. It is normal. These things do not happen now and no more.
Then the reviews don’t help either. The first one with three stars indicates that it is smaller than expected. The second one with four stars indicates just the opposite. Then a third one with three stars with no comments. The average of 3.4 doesn’t help to convert better but it is what there is at the moment. Once again Murphy’s Law applies. When you want five-star reviews you get the opposite. The same product had an average of 4.3 previously with nearly 100 reviews behind it.
Try to remove the rating with a free sample
We are also seeing lower ratings. For example, one star for a recently launched product. Sometimes the problem could have been solved uk whatsapp number data because we made a mistake when preparing it. We often react and send a free sample to the customer to see if we can change their mind. On the last occasion we were unlucky. After receiving the free sample, the customer did not react as we would have liked.
Write to Amazon support
Sometimes you can also try to remove a building techniques can improve your search product review by contacting Amazon support. As a precondition, you have to prove that the review violates Amazon policy. For example, inappropriate language was used. This is complicated because certain words are usually automatically blocked from being used, if I recall correctly. We have rarely been successful by writing to support.
Accept the feedback and improve
This is what happens in most cases. Moving on, but not dating data without having learned something new. Every negative review helps you improve packaging, descriptions, photos, videos, features, etc. As long as the average is good, negative reviews don’t kill you, but rather the opposite. They give more credibility to positive reviews.
Start over from scratch
I already talked about in yesterday’s post. This may make sense when too many negative reviews have accumulated. The bad thing is that people tend to follow the line of those who have previously rated it. If it starts off negatively, it often stays that way. As I mentioned previously. The same product can have an average of 3.4 or 4.3.
Negative reviews are part of being an Amazon seller. The best ones take advantage of them.