Among the points to be defin! understand which messages will be sent automatically and what the conditions of this message will be. Example: sent automatically on Sunday so that the customer remains interest in waiting for a response from your team the following day?
In addition! analyze the metrics to be monitor! so that you can improve strategies that do not have the expect results for the company.
Be careful about the language us
Here! there are two points to pay attention to. The first is relat to the tone of voice of your company’s communication. It nes to be align across all marketing campaigns! regardless of the channel. In this sense! WhatsApp messages also ne to follow this pattern. In other words! if the tone is serious and formal! it is also necessary to maintain this tone in the app! even though the tool allows for closer and more friendly contact (know how to balance both characteristics).
If your company does not yet have a clear definition! first cash app data understand who your brand is and what it believes in.
Also analyze what the main values
It conveys are! as well as how it differs from other companies in the same segment. Bas on this definition! evaluate the personality of your business and who its audience is! how it communicates and what its main characteristics are.
Defin tone of voice and us in WhatsApp campaigns! another how to make your mobile app as easy to use as possible? precaution regarding the use of messages is relat to spelling. Instruct professionals to always review what has been written before sending the text! since data on grammatical errors harm the cribility of your business and What nes to be can compromise the objectives of that contact.